Shipping policy

All Exchanges should be shipped using UPS, Fedex or USPS.

Ship the Item: Pack the item securely and return it using the provided instructions. You are responsible for the shipping costs unless the Exchange is due to a defective or incorrect item.

DISCLAIMER 

Please note that Lavendar Boutique operates within specific business hours on Eastern Time Zone (EST).

Our In-Store Hours Are: 

MONDAY: CLOSED

TUESDAY: 10AM-6PM (EST)

WEDNESDAY: 10AM-6PM (EST)

THURSDAY: 10AM-6:30PM (EST)

FRIDAY: 10AM-6:30PM (EST)

SATURDAY: 10AM-6:30PM (EST)

SUNDAY: 1PM-5PM (EST)

All After Hours/ Overnight Orders Will Be Fulfilled On The Next Business Day. If Your Item Needs To Be Fulfilled On A Monday, Please Contact The Lavendar Team at 704.718.6533 or Email Us At info@shoplavendar.com


EXCHANGE/ SEND BACK ADDRESS

19208 CAPTAINS WATCH ROAD
CORNELIUS, NORTH CAROLINA 28031

Exchange & Store Credit: After we receive and inspect your item, we will process your Exchange or Store Credit. Please allow 7-10 business days for your Exchange or Store Credit to be processed.

Non-Returnable Items

The following items are Final Sale:

  • Gift Cards

  • Clearance or Sale Items 

  • Jewelry & Accessories

  • Jeweled Items

  • Items past the 10 Day Window for Exchange or Store Credit